DEPARTMENT: Employment and Economic Assistance
FILE TYPE: Regular Action
TITLE
title
Proclamation Of County And Tribal Financial Worker And Case Aides Appreciation Day In Dakota County
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PURPOSE/ACTION REQUESTED
Proclaim the day in October (as appointed by the governor) as County and Tribal Financial Worker and Case Aides Appreciation Day in Dakota County.
SUMMARY
County and Tribal Financial Workers and Case Aides play a critical role in helping residents access essential public assistance programs that support family stability, economic well-being, and community health. Their work requires them to be well-versed in multiple program areas, to ensure that programs are administered with accuracy, integrity, and care, while addressing the diverse needs of residents. This proclamation recognizes and honors their dedication, professionalism, and ongoing commitment to serving the people of Dakota County.
OUTCOMES
• Public recognition of the valuable services County and Tribal Financial Workers and Case Aides provide in supporting family stability, economic well-being, and community health.
• Increased awareness of the complexity of these positions, which require broad program knowledge, adaptability, and professionalism to ensure the effective and accurate delivery of services.
• Reinforcement of Dakota County’s appreciation for staff dedication in delivering high-quality, culturally responsive services to residents while managing significant fiscal responsibility.
• Strengthening staff morale and affirming the County’s commitment to valuing the workforce that carries out this essential public service.
RECOMMENDATION
recommendation
The County Board of Commissioners proclaim the day in October (as appointed by the governor) as County and Tribal Financial Worker and Case Aides Appreciation Day in Dakota County.
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EXPLANATION OF FISCAL/FTE IMPACTS
☒ None ☐ Current budget ☐ Other
☐ Amendment Requested ☐ New FTE(s) requested
RESOLUTION
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WHEREAS, the day in October (as appointed by the governor), is County and Tribal Financial Worker and Case Aide Appreciation Day, a time set aside to recognize and commend the vital role these staff play in creating a healthy and safe community; and
WHEREAS, County and Tribal financial workers and case aides provide outstanding service to the people of Dakota County through their administration of multiple complex public assistance programs that support economic stability and family well-being; and
WHEREAS, these staff are entrusted with the prudent expenditure of millions of dollars annually and must meet high standards of job performance in determining eligibility for public assistance; and
WHEREAS, financial workers and case aides manage ongoing backlogs, increasing program complexity, outdated technology, continuous policy and procedure changes, and high-stress customer service interactions with professionalism, resilience, and compassion, often under significant pressure; and
WHEREAS, the duties of financial workers and case aides require broad knowledge, adaptability, and cultural responsiveness to serve households equitably and effectively; and
WHEREAS, despite these challenges, they return each day with determination, compassion, and commitment to providing person-centered support to tens of thousands of Dakota County residents.
NOW, THEREFORE, BE IT RESOLVED, That the Dakota County Board of Commissioners does hereby proclaim the day in October, appointed by the governor, as Financial Worker and Case Aide Appreciation Day in Dakota County and calls upon all residents to join in recognizing and honoring the dedication, skill, and service of these vital employees.
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PREVIOUS BOARD ACTION
None.
ATTACHMENTS
Attachment: Presentation Slides
BOARD GOALS
☐ Thriving People ☐ A Healthy Environment with Quality Natural Resources
☐ A Successful Place for Business and Jobs ☒ Excellence in Public Service
CONTACTS
Department Head: Mark Jacobs
Author: Tiffinie Miller-Sammons