DEPARTMENT: Human Resources
FILE TYPE: Consent Action
TITLE
title
Authorization To Renew Contract With SuccessFactors, Inc., For Web-Based Performance Management Subscription Service
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PURPOSE/ACTION REQUESTED
Authorize renewal of the contract for subscription service with SuccessFactors, Inc., to access web-based performance management subscription service, effective January 1, 2026 to December 31, 2026
SUMMARY
The web-based performance management subscription service for SuccessFactors, Inc., has been approved for use by the County Board since December 31, 2001. The subscription software is integral in facilitating the County’s objective to create a performance management system that can be monitored for equitable application and provide management with cumulative data for continuous improvement of the process. Dakota County’s experience with the vendor has been very positive. They have delivered a stable product and have been responsive to ongoing requests for expanded functionality and adaptation of the product to meet Dakota County’s organizational and user needs.
The current contract for subscription service with SuccessFactors, Inc., expires December 31, 2025. Human Resources has negotiated a new one-year contract for the period beginning January 1, 2026 and ending December 31, 2026 (Attachment). The new 2026 annual cost represents a no increase to the per user cost from 2025. However, the new agreement does include a needed increase in the number of users, which has not increased since at least 2006, and an overall cost increase of 4.7 percent as a result.
RECOMMENDATION
recommendation
Staff recommends that the Board of Commissioners authorize the Human Resources Director to renew the County’s contract with SuccessFactors, Inc. for web-based performance management services at a cost of $101,000 for the period January 1, 2026 through December 31, 2026
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EXPLANATION OF FISCAL/FTE IMPACTS
The annual cost is funded by levy and is included in the 2026 County Manager’s Recommended Budget.
☐ None ☐ Current budget ☒ Other
☐ Amendment Requested ☐ New FTE(s) requested
RESOLUTION
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WHEREAS, SuccessFactors, Inc., delivers a product providing performance management capabilities that the County has identified as necessary to achieve strategic performance management objectives; and
WHEREAS, SuccessFactors, Inc., has been responsive to ongoing requests for expanded functionality and adaptation of the product to meet Dakota County’s organizational and user needs; and
WHEREAS, the current contract for subscription service with SuccessFactors, Inc., expires December 31, 2025; and
WHEREAS, Human Resources has negotiated a new one-year contract for the period beginning January 1, 2026, and ending December 31, 2026, subject to authorization by the County Board of Commissioners.
NOW, THEREFORE, BE IT RESOLVED, That the Dakota County Board of Commissioners hereby authorizes the Human Resources Director to execute a contract for subscription service with SuccessFactors, Inc., for access to its web-based performance management subscription service in an amount not to exceed $101,000 annually for the period of January 1, 2026 through December 31, 2026, subject to approval by the County Attorney's Office as to form.
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PREVIOUS BOARD ACTION
19-040; 1/22/19
16-609; 12/13/16
ATTACHMENTS
Attachment: SuccessFactors Agreement
BOARD GOALS
☐ Thriving People ☐ A Healthy Environment with Quality Natural Resources
☐ A Successful Place for Business and Jobs ☒ Excellence in Public Service
CONTACT
Department Head: Andy Benish
Author: Andy Benish