DEPARTMENT: Central Operations Administration
FILE TYPE: Consent Action
TITLE
title
Authorization To Execute Contract With QualityLogic, Inc. For Digital Accessibility Services
end
PURPOSE/ACTION REQUESTED
Authorize the Deputy County Manager to execute a contract with QualityLogic, Inc. for digital accessibility services.
SUMMARY
The Americans with Disabilities Act (ADA) Title II requires that, beginning April 24, 2026, public entities with populations of 50,000 or more ensure that all web content and mobile applications comply with the Web Content Accessibility Guidelines (WCAG) 2.1, Level A and AA standards. These requirements apply to content created directly by the County or made available through contracts, licensing, or other arrangements. Exceptions are only allowed if compliance would fundamentally alter a service or impose undue financial or administrative burdens.
Dakota County has made meaningful progress toward compliance; however, significant work remains to bring all digital content, websites, and mobile applications into full alignment and to establish sustainable processes for maintaining accessibility over time.
To address this need, staff issued a Request for Proposals (RFP) for Digital Accessibility Services on March 17, 2025. The RFP sought a vendor with the expertise to ensure compliance, expand accessibility for individuals with disabilities, and strengthen inclusivity across the County's digital properties. A cross-department project team, including Central Operations Administration, Communications, Human Resources, and Information Technology, reviewed 19 proposals and invited five vendors for demonstrations.
The team recommends QualityLogic, Inc. as the preferred vendor. QualityLogic brings extensive experience supporting digital accessibility initiatives for state and local governments. Their services will:
* Conduct a comprehensive assessment of County websites, applications, and digital content;
* Identify accessibility gaps and pro...
Click here for full text