DEPARTMENT: Office of Performance and Analysis (OPA)
FILE TYPE: Consent Action
TITLE
title
Authorization To Execute Contract With Qualtrics LLC For Renewal Of Survey Software
end
PURPOSE/ACTION REQUESTED
Authorize the Enterprise Finance and Information Services Director to renew the contract with Qualtrics LLC for surveying software.
SUMMARY
Dakota County currently contracts with Qualtrics LLC for use of County-wide survey software. This software is utilized for surveys administered both internally to employees and externally to residents.
Since 2020, Dakota County has utilized the Qualtrics survey software, and their contract has been renewed annually on July 1 with a 5 percent cost increase. To maintain the use of the software by an unlimited number of employees, expand the number of interactions (a.k.a. responses) allowed annually, increase the number of product features, and allow for budget stability by locking in pricing, the Office of Performance and Analysis (OPA) requested a contract renewal. In order to enable these benefits, the annual renewal date would be moved up from July 1, 2024 to May 17, 2024. As part of the agreement, Qualtrics LLC will credit the County $4,410 in 2024 to revise the renewal date.
The current contract is a one-year term starting on July 1, 2023 and expiring June 30, 2024. The base price for the current contract year is $26,460 and does not account for unanticipated survey interaction overages.
The proposed contract is a one-year term starting May 17, 2024 and expiring May 16, 2025. Unless either party provides written notice of non-renewal or modification at least 90 days in advance of the expiration date, the contract will automatically renew for one-year on the annual expiration date, with a price increase of no more than 5 percent. The contract amount for the one-year term is $27,470. Staff recommends authorizing an expenditure up to $35,590, which would allow for unanticipated survey interaction overages. The contract re...
Click here for full text